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Westbourne Medical Centre Providing NHS services
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Home > Friends and Family Test Results

Friends and Family Test Results

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services, should have the opportunity to provide feedback on their experience.

The FFT asks people about their experience of services they have used and offers a range of responses.

When combined with supplementary follow-up questions, the FFT provides a way to highlight both good experience and opportunities for improvement. This kind of feedback will help us to improve NHS services.

These are the lastest results for your practice:

February 2026

Very good: 111
Good: 12
Neither good nor poor: 1
Poor: 1
Very Poor: 5
Don't Know: 3
Total: 133

January 2026

Very good: 113
Good: 10
Neither good nor poor: 1
Poor: 3
Very Poor: 4
Total: 131

December 2025

Very good: 103
Good: 19
Neither good nor poor: 2
Poor:4
Very poor:0
Total: 128

November 2025

Very good: 89
Good: 7
Neither good nor poor: 0
Poor: 0
Very Poor: 7
Total: 103

Last Updated 3 Mar 2026

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Westbourne Medical Centre

North Ormesby Health Village, 7 Trinity Mews, North Ormesby, TS3 6AL

  • 01642 915188
© Neighbourhood Direct Ltd  2026
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Local Services
Insulation/
Damp Proofing
Residential/
Nursing Care